We Are Here to Help!
Fastest Method: Email
Our customer care team is ready to help you! For tracking assistance, refund help, or general questions, email is always fastest. The Customer Support Team will respond within 24-48 hours (Monday – Friday, 9am-5pm EST).
Slower Method: Call
Since our team is small, we ask that you please leave us a voicemail with your name, best phone number to call, email address, order number if you have one, and questions. A member of our Customer Support team will get back to you via phone within 24-48 business hours (Monday – Friday, 9am-5pm EST).
Phone: (877) 207-9935
Please visit our Refunds Page for more information about refunds.
You can also check our Frequently Asked Questions page that may help you without having to reach out. If that doesn’t answer your question or resolve your problem, we are happy to assist!